John Lewis confirms change to stores as new health clinics to open

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The change is part of the brand’s latest move to expand its offering in the face of tough retail trading conditions.

John Lewis shared that they have teamed up with diagnostics firm Randox Health to set up the clinics, providing full-body health checks to identify early signs of health issues.

At the clinics, customers will be able to get tested for vitamin deficiencies, hormone imbalances and key health concerns, among other services.

John Lewis to open health clinics

The first Randox clinic will open in its High Wycombe store, with customers able to make bookings now for appointments from December 18.

The High Wycombe opening will be followed by further openings at John Lewis stores in Bluewater in December and Cheltenham in January.

The move sees it add to existing in-store services such as opticians, and wellness and beauty clinics.

It comes as the group looks to boost shoppers coming into its department stores, which have suffered flagging sales in recent years.

Oxford Mail: John Lewis has shared details of their new venture. John Lewis has shared details of their new venture. (Image: PA)

Back in September, the John Lewis Partnership (JLP), which also runs the Waitrose supermarket business, reported losses of £59 million for the six months to July 29 and cautioned its transformation would take two years longer than planned amid cost pressures.

Now the brand is looking for more ventures, including health clinics, to further boost the number of shoppers visiting its stores, which it said at the time of its half-year results was up 8%.

Naomi Simcock, executive director of John Lewis, said: “As trusted stores for local communities across the country, we can play an important role by making services like healthcare and wellness more convenient and accessible.

“In Randox we have an experienced and innovative partner to extend our range of in-store services, to help customers proactively manage their health and wellbeing.”

Customers will be able to sign up to Randox health programmes, starting at £295 for the everyman and everywoman plans.

The clinics, which run appointments with Randox healthcare professionals, will have staffed waiting areas and private consultation rooms.

Randox was set up in 1982 and makes around four billion tests each year, with operations in 145 countries.



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