Tag: maharaja
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Air India’s virtual agent ‘Maharaja’ starts using AI to answer flyer queries in four languages – Times of India
[ad_1] NEW DELHI: Air India on Friday said it has become the world’s first airline to have successfully deployed a generative AI virtual agent — called ‘Maharaja’ — powered by Azure OpenAI service. This Maharajahas answered over 5 lakh customer queries since its pilot launch in March 2023, and currently manages over 6,000 queries a…